Patient Services Coordinator

Care Dental is actively seeking applications for Patient Services Coordinators who are passionate about joining our vibrant team.  

With two bustling 10-operatory locations in Kelowna, British Columbia, we consistently expand our patient base each month.  

Our vision at Care Dental is to be the dentist that our patients look forward to visiting. Explore more about us at www.caredental.ca.  

As a team, we prioritize building relationships and collaborate with our patients to find optimal solutions. Our core values of health, family, courage, discipline, and kindness drive our decisions daily.  

Our modern and spa-inspired practices incorporate the latest diagnostic, imaging, and restorative technologies. Care Dental pioneered the implementation of Airborne Infection Isolation Rooms across all practice areas, following the CSA Guide CSA Z-8000-18 standard. This measure, adopted in contemporary Canadian hospitals, safeguards both patients and teams from harmful particles generated during dental procedures. We are committed to the quality of the air you breathe.  

The Patient Services Coordinator role at Care Dental plays a crucial part in ensuring the seamless and efficient flow of patient services. Responsibilities include managing appointment schedules, coordinating patient check-ins and check-outs, handling phone inquiries, and maintaining a warm and welcoming reception area. This position provides an excellent opportunity to be at the forefront of patient care, facilitating a positive and comfortable experience from the moment they walk in.  

One of the advantages of joining Care Dental is our seven-day operation, from 8:00 am to 6:00 pm, offering flexibility in shift scheduling. We are hiring for full-time positions during weekdays, weekends, and a combination of both.  

At Care Dental, we provide comprehensive mentorship and 360-degree support. Our administrative, assisting, sterilization, and hygiene teams are enthusiastic, well-trained, disciplined, positive, and reliable. Dedicated patient retention, hygiene, and treatment coordination teams work collaboratively to enhance the patient experience.  

The ideal candidate for the Patient Services Coordinator role at Care Dental embodies the qualities of outstanding customer service. We seek individuals with exceptional communication skills, a warm and welcoming demeanor, strong organizational abilities, and a keen attention to detail. If you have a passion for creating a positive atmosphere and delivering exceptional patient care, this role is an exciting opportunity to contribute to the success of the well known and respected Care Dental Brand.  

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